I’m a bilingual Senior UX Researcher with 6 years of experience in a full spectrum of qualitative and quantitative research methodologies, and 8 years in UX overall, influencing product decisions that reach millions of users across banking, e-commerce, and telecommunications. I have also lead small, multidisciplinary teams.
Here are some projects I have worked on.
I designed and conducted interviews with Spanish speakers to guide the business's translation priorities.
I designed and supervised diary studies assessing phone buyers' journey map.
I conducted 3 rounds of studies to assess and improve the behavior of an algorithm on audio wearables.
I took part in designing the study and conducted interviews with 6 types of personas.
As an initial exploration, I conducted a workshop to align stakeholders’ views on a new product.
I helped in moderating interviews and collaborative journey map creations.
I created interactive mid-fidelity wireframes for platform used by aging professionals.
I designed and conducted a usability study whose participants were aging professionals.
I helped designing and moderating collaborative focus group sessions.
I designed and conducted a usability study with in-context interviews.
I worked designing and conducting contextual inquiries at participants’ homes.
I helped creating a research plan for a non-profit aimed to help homeless people.